Terms & Conditions

1 Acceptance of Terms

By accessing or using this website, browsing our products, or placing an order, you confirm that you accept and agree to be bound by these Terms & Conditions. If you do not agree, please do not use this site.

2 Eligibility & Accounts

You must be at least 18 years old, or have the consent of a parent or legal guardian, to place an order with us. If you create an account, you are responsible for maintaining the confidentiality of your login details and for all activity that occurs under your account.

3 Orders, Pricing & Payment

All prices are listed in AED and are subject to change without prior notice. We make every effort to ensure pricing and product information is accurate, but errors may occasionally occur.

• Placing an order constitutes an offer to purchase, which we may accept or decline
• We reserve the right to cancel or refuse any order due to pricing errors, stock issues, or suspected fraud
• Payment is processed securely at checkout via card, Apple Pay or PayPal

4 Shipping & Delivery

Estimated delivery times are provided for guidance only and are not guaranteed. Delays may occur due to weather, public holidays, courier issues, or high order volumes, and are outside of our control.

5 Returns & Cancellations

Eligible items may be returned in accordance with our return policy, generally within 14 days of delivery, provided they are unused and in their original packaging. Certain items, such as final sale or personalized products, may not be eligible for return.

6 Acceptable Use

When using this site, you agree not to:

• Use the site for any unlawful purpose or in violation of these terms
• Attempt to gain unauthorized access to our systems or another user's account
• Upload or transmit viruses, malicious code, or disruptive content
• Copy, resell, or exploit any part of the site without our written permission

7 Intellectual Property

All content on this website, including text, graphics, logos, images and product designs, is the property of our brand or its licensors and is protected by applicable intellectual property laws. Nothing on this site grants you a license to use our content without prior written consent.

8 Limitation of Liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of this site or products purchased through it. Our total liability for any claim will not exceed the amount you paid for the relevant order.

9 Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of the UAE.

10 Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised "last updated" date, and continued use of the site constitutes acceptance of the changes.

11 Contact Us

If you have any questions about these Terms & Conditions, please reach out to our support team — we're happy to help clarify anything.