Shipping & Delivery
Everything you need to know about how we get your order to your door, anywhere in the UAE.
1β2 Day Delivery
Across all seven Emirates
Free Delivery
On all orders above AED 199
Order Tracking
Tracking number sent by email/SMS
Secure Checkout
Card, Apple Pay & PayPal accepted
Estimated Delivery Times
From order confirmation to your doorstep
Order Processing
Orders are processed within 24 hours of confirmation, Sunday to Thursday. Orders placed on Friday or Saturday are processed the next business day.
Shipping Charges
- Free delivery on all orders above AED 199
- A flat delivery fee applies to orders below AED 199, shown at checkout before payment
- No hidden charges β all delivery costs are calculated upfront
Order Tracking
Once your order ships, you'll receive a tracking number by email and SMS so you can follow your delivery every step of the way.
Delivery Attempts
Our courier partners will attempt delivery up to 2 times. If unsuccessful, you'll be contacted to arrange a convenient re-delivery time.
Delays
While we aim to meet all estimated delivery windows, occasional delays may occur due to weather, public holidays, or high order volumes. We'll always keep you informed if this happens.
Have a Question About Your Order?
Our support team is here to help with tracking, delivery times, or anything else.
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